Privacy Policy
Last Updated: January 2025
1. Introduction
Welcome to Truly Want Inc. operating under the name of Wash U Want. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name and contact information (phone number, email address)
- Physical address for service delivery
- Payment information (processed securely through third-party providers)
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information
- Pages visited and time spent on our website
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our laundry services
- Process transactions and send related information
- Send you service updates, promotional materials, and other communications
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., payment processing, website hosting)
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Rectify inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Withdraw consent at any time
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but this may limit some functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: thelaundrytruth@gmail.com
- Phone: (+63) 976-253-1732
- Address: 042 Pugong Ginto St. Brgy. Santa Monica, Novaliches, Quezon City